The shipping speed applies after the order has been processed. For high volume orders, it can take anywhere between 5-8 business days (subject to change) for processing.
These are not considered to be defects and cannot be the reason for return or exchange. ** Due to the nature of the product, the shape of the item and/or certain areas may not have a clean/perfect finish. If product gets wet or washed, place under shaded area to dry. Hand wash in lukewarm water with a small amount of neutral detergent. ** To avoid damage, do not put in the washer. Actual product may vary from image shown. ** Content description and preview image are for reference only and subject to change. PACKAGE / OUTFIT (Outerware, Top, Bottoms) / Shoes / Shoe Box.SKZOO OUTFIT - 8 character versions (Each sold separately).Please remember to film an unboxing video, check the product condition immediately upon receipt, and contact our customer service department at for faulty products, defects, or any other issues.Shipping to some countries may be restricted, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country's shipping restrictions before placing an order.Due to the effects of COVID-19, processing/shipping in general may be delayed and take longer than the standard high volume time frame of 5-8 business days for this particular merch collection.
Exchanges or refunds will not be allowed for reasons other than a manufacturer defect.After the pre-order period ends, changes to orders cannot be made. Order cancellations or quantity edits will only be allowed during the pre-order period.This product is being sold in limited quantity, so please keep in mind that it may sell out early (even during the pre-order period).** The quantity limit is 8 per product per order. ** This merch collection is limited in quantity, so it may sell out before the pre-order period ends. ** Pre-order/sales period and shipping schedule are subject to change based on operational circumstances. If you place an order that includes one or more items that are in pre-order (including non-SKZOO products), shipping will occur once all items within that order are available to ship together, so please place separate orders if you would like certain items shipped sooner than others based on release/shipping dates. SHIPPING SCHEDULE: Shipping for this product will begin approximately 3rd week of August 2021.PRE-ORDER PERIOD: Wednesday,, 11PM PDT ~ Thursday,, 4:00AM PDT.2nd week of August 2021 (Subject to change).on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.įor in-store pickups, please refer to the in-store pickup policy tab for further information. Small scratches, flaws, discoloration, cutout etc.
*** Outbox/case/cover is made for protecting the product underneath. SKZOO and SKZ pre-order special gift is different.Plush Outfit Cabinet (170 x 160 x 300m / Metal)įIRST-PRESS / PRE-ORDER ONLY (SKZOO GOODS PRE-ORDER SPECIAL GIFT):.IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.ĭepending on the volume of pre-orders, fulfillment processing could take longer than expected. Please note that this is not a guaranteed time frame as we may receive it earlier or later. However, the shipment from South Korea might not ship until MID-END OF SEPTEMBER, 2022 and once it ships from Korea, it usually takes us 7-14 business days, or in certain cases, it may take up to 2-4 weeks to receive the shipment (heavily depends on the production and shipping process from the manufacturer).
The expected release date is after 08.30.22.
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